2. Responsible contact
3. Collection of information
Generally, you can access our Internet offering without disclosing any personal information to us. It is always your choice whether or not to provide us with your personal information. We collect your information to be able to fulfill the services contract with you. In addition to monitoring compliance with the terms and rules this includes in particular the proper handling of your payment orders.
If you would like to register on our Internet sites or subscribe to our newsletter it is necessary to provide personal information. This information includes, for example, your name, phone number, address, e-mail address and other personal information which Imperia Online LTD may query in individual cases. In many cases it is possible to use Imperia Online LTD's services by using pseudonyms. Users are encouraged to make use of this feature.
In addition, individual information such as IP address, browser type and access time will automatically be transferred to us by your computer and stored on our server. Except for the purpose of prosecuting unauthorized use of our website, we evaluate such information only for statistical and performance-related purposes. Where possible, the information is anonymized.
In order to make the visit to our Internet sites as pleasant as possible, we use, like many other companies, the so called cookies. After your visit to our website, these cookies are usually automatically deleted from your hard drive. Your Internet browser can be set to reject cookies generally. This can lead, for technical reasons, to restricted functioning of our Internet offerings.
We gather, process and use personal information – unless already permitted by statutes – only with your consent. If this consent is made in an electronic manner in the context of our online offerings, we shall fulfill the legal requirements to inform you about it.
4. Use of your personal information
We use your personal data in order to constantly improve our range of services and to satisfy the user's needs.
Imperia Online LTD uses your personal information for the establishment, processing and settlement of your user relationship with Imperia Online LTD and the processing of payments.
Furthermore, we use your information in order to communicate with you. This includes that we, as the case may be, inform you about novelties of our services via e-mail. We use your personal information in order to inform you about products, services or certain events which could be of interest to you on a regular basis. You will be informed as part of this communication that you may cancel the subscription at any time. Finally, we use your information in order to protect our web pages and to trace unauthorized accesses.
5. Transmission of personal information
As a matter of course, your data will not be sold to third parties. Imperia Online LTD exclusively transmits your personal data to the following extent:
6. Deletion of data
If your data is no longer necessary for the above-mentioned purposes including the settlement, for tax purposes or other legal reasons, it will be deleted.
7. Security of your personal information
We process the information collected from you according to the European Union data protection law. All employees are obliged and have been advised to maintain data confidentiality and privacy obligations.
When submitting payments the transfer of your information is protected by SSL encryption technology.
Imperia Online uses the email addresses of players for registration in the game, and to inform players about promotions, events, changes in Terms and Conditions, and does not provide their email addresses to third parties unless requested by departments related with the legislation of the Republic of Bulgaria.
Upon registration, you automatically subscribe to our electronic newsletter. In case you do not want to receive newsletter from Imperia Online on your email, you have the option to unsubscribe via the button „Unsubscribe\" beneath the informative text in any newsletter.
- letter to a player who has been absent from the game for a while including an external link to the game, providing bonus resources
- letter reminding the player about a start of a new era in a realm in the game, including an external link to the game, providing extra premium membership
- letter of Commercial or Promotional nature from Imperia Online, Affiliates and/or Third Parties
- letter to invite a player from an older version of the game to register in a newer version, including an external link to the game, providing extra premium membership
- letter for receiving a daily bonus of resources in the game
9. ClanPlay connection
Imperia Online LTD
VAT number: BG200788022
69 Bulgaria Blvd., fl. 16
Phone/Fax : +359 24 233 244, Not for game support